Glossary

Organization — your business. It owns your stores and your team.

Store — one storefront with its own products, orders and customers. Up to five per organization.

Owner / Admin / Member — the three user roles.

Approval — Lattice’s sign-off on your organization. Comes before going live.

Live — your store is open to shoppers. You can pause it.

Draft / Active — whether a product or page shows on your storefront.

Store template — a starter theme, categories and products for a new store.

Theme — your storefront’s fonts, colours and corners.

Size — one variant of a product, with its own price, SKU and stock.

Kit (bundle) — a product made of other products.

Shelf — Best-seller or New arrival; groups products on your home page.

Lot (batch) — one production run of a product.

COA — certificate of analysis: a lab’s test report for a lot.

Shipping method — a priced option you offer at checkout.

Carrier — FedEx, USPS or UPS, connected for live rates and labels.

Void — cancel a label or payment before it’s used or settled.

Saved card — a shopper’s card stored for later charges. Lattice shows only brand and last four.

Sandbox — test mode. No real money moves.

Subdomain — your free address, your-store.shops.latticeone.ai.

Custom domain — your own address, connected with a CNAME record.

Order prefix — the letters before your order numbers.

Platform access — a recorded visit by Lattice staff to your dashboard.